What whiplash is
Whiplash happens when your head is thrown forward and back very quickly. That motion can strain the muscles and other soft tissues in your neck. Rear end crashes are a common cause, but sports and falls can cause it too.
Only a doctor can tell you if you have whiplash. A prompt checkup also matters because it can rule out a broken bone or other damage that could be causing your symptoms or making them worse.
Common signs to watch for
- Neck pain and stiffness
- Pain that gets worse when you move your neck
- Not being able to turn or tilt your head as far as usual
- Headaches, often starting at the base of the skull
- Pain or tenderness in your shoulders, upper back or arms
- Tingling or numbness in your arms
- Feeling tired or dizzy
- Some people also notice blurred vision, ringing in the ears, trouble sleeping, trouble focusing or feeling irritable
The 3-Point Claim Check
- 1
An injury
You were hurt, even if it didn't seem serious at first.
- 2
Someone else at fault
Another driver or company caused the crash.
- 3
Insurance coverage
There's a policy that may cover what happened.
When to get emergency care
Call 911 or go to the emergency room right away if someone has any of these signs after a crash.
- Numbness or tingling that spreads down an arm or leg
- Weakness or trouble walking
- Not being able to move the arms or legs
- Losing control of the bladder or bowels
- The head held in an unusual position
- Pale, clammy skin, bluish lips or seeming dazed
- Passing out or not being fully alert
If you think someone has hurt their neck or spine, keep them still and don't move them unless they're in danger, like from a fire.
Why your medical records matter
Whiplash symptoms usually start within a few days of the crash, not always right away. That's why your medical records are so important. They show when you first got care, what the doctor found, and what treatment was ordered.
A claim usually leans on these records to connect your neck pain to the crash. Going to your follow up visits and keeping up with physical therapy helps show how the injury affected you over time. Waiting a long time to see a doctor can make that link harder to show.
What a whiplash claim can include
- Doctor visits, imaging and other medical bills
- Physical therapy, chiropractic care or other treatment your doctor recommends
- Pay you lost while you were off work or on light duty
- Care you may still need in the months ahead
- How the pain affects your sleep, driving, work and hobbies
What to keep a record of
- Every appointment, with the date and the name of the provider
- Bills, receipts and pharmacy costs
- Days or hours of work you missed
- A short daily note about your pain and what you couldn't do
- Photos of the cars and the crash scene
- The police report number and the other driver's insurance details
It's free to check your claim, and you don't have to go ahead.